PRIVACY POLICY

Last Revised: Jan 3rd, 2019

EatingNetwork Ltd (“EatingNetwork”, “we” or “us”) are committed to protecting your/the personal information that you share with us on the Site, Platform, Application and Service of https://www.eatingnetwork.com as either a Host or Guest or a general user of the Site.  We encourage you to periodically review this page for the latest information on our privacy practices.

Agreement with Users

BY ENTERING, CONNECTING TO, ACCESSING, Signing up OR USING THE SITE, PLATFORM, APPLICATION and SERVICE YOU AGREE TO THE TERMS AND CONDITIONS SET OUT IN THIS PRIVACY POLICY (THE “PRIVACY POLICY”), INCLUDING TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (AS DEFINED BELOW). IF YOU DO NOT AGREE TO ANY TERMS RECORDED, PLEASE DO NOT ACCESS AND USE THE SITE.

Non-personal information

Visiting the Site, Platform, Application and Service as either a user, non-registered user browsing the Site, or as a Host or Guest, our services will automatically record information that your browser sends whenever you visit the website.  The information gathered may include your computers Internet Protocol ("IP") address (or Mac Address, as applicable), browser type or the webpage you were visiting before you came to our Site, Platform and Application, pages of our Site, Platform and Application that you visit, the time spent on those pages, information you search for on our Site, Platform and Application, access times and dates, and other statistics, including technical information, behavioural information and aggregated information, and may contain, among other things, the activity of the user on the Site, type of operating system.  We use this information to monitor and analyse use of the Site, Platform, Application and Service to increase our site functionality and user-friendliness, and to improve our site for our users/visitor’s needs.   We do not treat this information as Personal Information or use it in association with other personal information, though we may aggregate, analyse and evaluate such information for the same purposes as stated above regarding other Non-Identifying Information.

Personal Information

This type of information is sensitive or of a private nature and may identify an individual.  Personal information is information that is voluntarily provided by the user or other users of the Site, Platform, Application and Service.   

The personal information is provided by the user when they sign up to the Site, and when they provide user profile information such as but not limited to Full Name, phone number, gender, email address, residence, photos, description of themselves, languages spoken, profession etc.  This information is a requirement to become a Host.  A Guest only needs to provide profile information such as Name, phone number, email address etc.

When making a booking, you will have to use an online payment processor which will require the user to fill in billing/personal information (such as a credit card number, comments or other related billing information).  EatingNetwork will not store such information on our servers; we will only keep token information such as online payment processors provide us with, and such information will be strictly secured.

EatingNetwork does not store any medical information about users, this includes but not limited to food allergies.  If you the user/Guest has any food allergies or other relevant medical information, ensure you notify your Host in advance when making the booking or through the email messaging system.

EatingNetwork does not collect any personal information from you or related to you without your approval, which is obtained through your acceptance to the terms of use and privacy policy.

Messaging system through EatingNetwork

As a feature of the Site, Platform, Application and Service, a user can communicate with a Host.

This feature will use email addresses and addresses will be used only for the purpose of sending the email communication to the addressee, via the “contact host” feature of the Site, Platform and Application.  A Guest may contact the Host via a phone number that is only shared on a successfully completed booking.  EatingNetwork will not share the Hosts phone number with any other user except the Guest of the Host. EatingNetwork may use your phone number to contact you over the phone.

Cookies

When accessing our Site, Platform, Application, we use “cookies” to collect information.  A cookie will store certain information on your computer’s hard disk for record-keeping purposes. This will allow us to save your login information for future logins to the site and also make your service experience more convenient.  The cookies do not collect information about you, but just your session key.  These cookies are deleted when you log off the site and close your browser.  Most browsers will allow you to erase cookies from your computer's hard drive, block acceptance of cookies, or receive a warning before a cookie is stored.  If you are to block or delete cookies your online experience of our Site, Platform, Application and Service may be limited.   

Security 

We take reasonable measures on our Site, Platform and Application to safeguard information to help prevent and protect you from identity theft.  EatingNetwork endeavours to prevent unauthorised access.  Please note no method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, we cannot guarantee its absolute security.

EatingNetwork will NOT BE RESPONSIBLE OR LIABLE FOR UNAUTHORIZED ACCESS, HACKING, OR OTHER SECURITY INTRUSIONS OR THE THEFT, DELETION, CORRUPTION, DESTRUCTION, DAMAGE, OR LOSS OF ANY DATA OR INFORMATION.

Marketing 

By Registering with EatingNetwork you agree that we may use your contact details for marketing purposes of goods and services related to EatingNetwork’s business.  Any offers and/or by third parties, communication will be via email address provided.  If you do not wish to receive such information please advise in writing to admin@eatingnetwork.com or alternatively, follow the instructions for removing yourself from the mailing list in such marketing correspondence.  

Links to Other Websites

Banners and or links to other websites maybe present when you are on our Site, Platform and Application.  If you choose to ‘click’ on these banners or links you will be directed to third party websites.  These links are not under control of EatingNetwork.  EatingNetwork does not have an affiliation with that third party websites accordingly EatingNetwork are not responsible or liable for such linked sites and the information they may collect.  These other websites may place their own cookies or other files on your computer.  We encourage you to read the privacy policies or statements of the other websites you visit.

Third Party Service Providers

While using the Site, Platform, and Application we may use third party software/services in order to process, monitor and collect statistical information.  Services we use but not limited to include Google Analytics.  Their privacy policy can be found at http://www.google.com/intl/en/policies/privacy/

Stripe privacy policy: https://stripe.com/gb/privacy

Eatingnetwork does not control such third party service providers, please read their terms and privacy policy for more information.

Minors (under the age of 18)

This Site, Platform, Application and Service is for users over the age of 18.  EatingNetwork does not knowingly collect personal information from children under the age of 18.  We reserve the right to ask for proof of age at any time.